Shipping Policy

SHIPPING
POLICY

This shipping policy applies to orders shipped to most other countries (for example, the United States, Australia, and Canada).However, orders shipped to Norway, Iceland, Cyprus, Lebanon, and U.S. extended areas including Puerto Rico, Alaska, and Hawaii are subject to an additional shipping fee starting from $117 per item due to carrier surcharges. The final shipping cost may vary depending on the product and quantity.

A. SHIPPING COSTS

Specific Countries:$117 per item (Shipping costs vary depending on the product and quantity)
Only Available in Norway, Iceland, Cyprus, Lebanon, and to U.S. extended areas including Puerto Rico, Alaska, and Hawaii

Standard shipping cost: Free shipping on orders of $60.00 and up. If the order amount is under $60.00, the shipping cost is $20.00.

B. TRANSIT & HANDLING TIME FOR STANDARD SHIPPING
Delivery times = 15 - 42 days(Process time (order preparation) + Shipping time)
Process time (order preparation)=1-14 business days
Shipping time=14-28 business days
Specific Countries STANDARD SHIPPING Delivery times:Shipping fees for certain countries/regions (Norway, Iceland, Cyprus, Lebanon, and U.S. extended areas including Puerto Rico, Alaska, and Hawaii): please contact our customer service team at [email protected]

C. TRANSIT & HANDLING TIME FOR EXPRESS SHIPPING

Delivery times = 6 - 21 days(Process time (order preparation) + Shipping time)
Process time (order preparation)=1-14 business days
Shipping time=5-7 business days
Specific Countries EXPRESS SHIPPING Delivery times:Shipping fees for certain countries/regions (Norway, Iceland, Cyprus, Lebanon, and U.S. extended areas including Puerto Rico, Alaska, and Hawaii): please contact our customer service team at [email protected]
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

D. DELIVERY TERMS

We use the DPD, UPS/DHL to deliver the product.

E. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected]

F. CANCELLATIONS

If you change your mind before your order arrives, we can help cancel it as long as it has not yet been dispatched. If the order has already been dispatched, please see our refund policy for the next steps.

G. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

H. COMPENSATION FOR LATE DELIVERY

If the goods are not delivered on time, we very much regret your delayed receipt of the goods and we will provide you with 10% of the order price of the delayed compensation of the goods. We will do our best to ensure that the goods arrive on time.


I. SHIPPING CONFIRMATION & ORDER TRACKING

You will receive an e-mail containing a tracking number once your order shipped.
Click this link https://www.17track.net/en
You can also contact our customer service team [email protected] for the latest logistics information.